These Terms and Conditions (hereinafter referred to as ‘the ‘T&C’) contain the rights and obligations of the Customer (hereinafter referred to as ‘the Customer’) using the e-commercial services provided by the Service Provider through the cebcexpo.eu website (hereinafter referred to as ‘Service Provider’) (‘The Service Provider and Customer’) together hereinafter referred to as Parties.

The T&C applies to all legal transactions and services carried out through the cebcexpo.eu website, whether it is executed from Hungary or abroad by the Service Provider or its contributor.

Provider Details:

Name: CEBC Expo Kft
Headquarters and mailing address: 
1029 Budapest, Fáklyaliliom utca 17. 
Start of business:
Registration number: 
Tax number:
Customer Service: see more on 1.7
Phone number:
Email address:

1. GENERAL INFORMATION, CONCLUSION OF A CONTRACT BETWEEN THE PARTIES (For legal part: These terms and our dealings with you are subject to Hungarian law and the exclusive jurisdiction of the Hungarian courts.)

1.1. This T&C covers all e-commerce services provided by cebcexpo.eu website (hereinafter referred to as : cebcexpo.eu webshop) through an electronic store in the territory of Hungary.

Furthermore, the scope of this T&C covers all commercial transactions in the territory of Hungary between the Parties defined in this agreement. Purchases from cebcexpo.eu webshop are subject to the provisions of The Commission’s Decision 2001 on certain aspects of e-commerce services and information society services. 2001 year CVIII Governed by law (“Elkertv.”).

1.2. Purchases from the cebcexpo.eu webshop can be made by electronic order, as defined in this T&C.

1.3. A significant part of the services provided by cebcexpo.eu webshop are available to all users, even without registration. However, some services are subject to registration (and then log-in) to which anyone is entitled, as specified in the T&C.

1.4. After placing an order, the contract may be freely modified without consequence until it is fulfilled. This can be done by telephone and e-mail.

The contract concluded between the Parties in Hungarian by purchasing good it counts as a written contract, shall be filed by the Service Provider and kept for 5 years after its establishment.

1.5. The language of the contract is Hungarian.

1.6. The Service Provider shall not submit to the provisions of any code of conduct.

1.7. Still and moving pictures will be taken at this event and by participating in this event guests concent to these images being taken and published by the organizer.

1.8. Customer service contact details

• Customer service opening hours: 9 -18h
• Phone: 
• Internet address: https://cebcexpo.eu/
• E-mail: tony.prior@cebcexpo.eu


2.1. Under the Registration menu item on the Home page, you can register by filling in the form, which consists of two parts.

After clicking on a link to a pre-entre (an optional username, a real email address and a password you have chosen) An email will be sent to with a link to validate your request and finish complating registration, which may be done before orders are placed.

By registering on the Website, the Customer declares that they have understood and accepted the terms of this T&C and the Privacy Policy published on the Website.

2.2. The Service Provider shall not be liable for any delay in delivery or any other problems or defects that may be attributed due to incorrectly and/or inaccurately data provided by the Customer

The Service Provider shall not be liable for any damages incurred if the Customer forgets their password or becomes available to an unauthorized person(s) not for any reason attributable to the service provider,. The Service Provider treats each registration as a separate legal entity.

You can change previously recorded data after logging in, you can change personal information available after you click on the Personal Settings link, which may also affect active order information.

The service provider shall not be liable for any damage or error resulting from the customer’s change of registered data.


3.1. the product instructions could be attached to the products depending on the kind or characteristics of the good. Otherwise the information of the good can be found on the product page.

The Service Provider is considered to be a contractual performance if the product has more favourable, advantageous characteristics than the information provided on the website or in the instructions for use.

If you have any questions about the goods before purchasing them, our customer service is at your disposal. The instructions for use of the product we sell, where required by law, are attached to the goods.

If you do not inadvertently receive the mandatory instructions for use with the goods, please inform us immediately, before the goods are used, to replace it.

If you need more information about the quality, or use of any goods on the Website, please contact our customer service team, details can be found under, contact information in section 1.7.

3.2. The purchase price is always the amount indicated next to the selected product, which, if not marked separately, already includes VAT.

The purchase price of the products does not include the cost of delivery, unless it is stated otherwise on the payment page.

3.3. The Service Provider reserves the right to change the prices of products that can be ordered from the Website by making the change effective at the same time as it appears on the Website.

The change does not adversely affect the purchase price of the products already ordered. When you initiate online card payment, in the event of a drop in the price between sending an electronic payment notice and receiving the product, we are not able to refund money.

The security check for an online payment transaction takes a minimum of 24 – 48 hours, and the product can only be received after that.

3.4. Where, despite all due diligence, the Service Provider found out to be a wrong price displayed on the Website, in particular the manifestly incorrect price, e.g. significantly different from the commonly known, generally accepted or estimated price of the product, or possibly due to a systemic error ” 0″ For HUF/EUR or “1”, the Service Provider is not obliged to ship the product at a wrong price, but may offer delivery at the correct price, knowing that the Customer may withdraw from his intention to purchase.

Product images published on this website are in some places just illustrations and may differ from reality.

3.5. The order is accepted from non-registered Customer to the Service Provider’s Website as well, however the order requires full completion of all fields relating to the Customer’s data. (If the Customer fills a field incorrectly or incomplete, an error message will be sent from the Service Provider.)

The Service Provider shall not be liable for any delay in delivery or any other problems or defects due to order information incorrectly and/or inaccurate provided by the Customer.

Customer can place the selected products in the Cart by clicking on each product and using the “Add to Cart” button on the product details page.

You can view the contents of the Cart and change it after clicking the basket icon on the right side of the Website, where you can specify the desired quantity of each product or delete the Contents of the Basket (“remove”).

If the Customer has finalized the contents of the Basket, you should click on “Payment” bottom to log on to the Website or register to place/finalize your order. You can then choose from the shipping methods and provide billing and shipping information.

If you have entered all the necessary information and selected the shipping method, you can click “Continue” to choose how you want to settle the total amount of your order.

If you have chosen one of the payment methods, you can click on the “Payment” button to check your order details on a summary page, where you will have the possibility to change or modify your billing and shipping address and/or your payment and shipping method, moreover you can leave a comment before you place your order.

The order will be posted and the offer sent after clicking “Place an order”. The order is therefore placed by clicking on the “Place Order” button, which gives the Customer a payment obligation.


4.1. Customer at any stage of the order and until the order is sent to the Service Provider they can correct data entry errors in the order interface (e.g. deleting a product from the cart to “Remove” clicking).


5.1. The receipt of the customer’s offer (order) shall be confirmed by the Service Provider without delay by an automatic confirmation e-mail to the Customer provided email address within 48 hours at the latest, which includes:
-the information provided by the Customer during the purchase or registration (e.g. billing and shipping information),

-the id of the order,

-the date of the order,

-the list of items including quantity, price and name.

-shipping cost

– and the total amount to be paid.

This confirmation email will only inform the Customer that their order has been received by the Service Provider.

5.2. Customer is exempt from the obligation to tender if tehy do not receive a separate acceptance email from the Service Provider of their order within 48 hours.

5.3. If the customer has already submitted the order to the Service Provider and notice an error in the information supplied in the confirmation email, the Customer must notify the Service Provider within 1 day.

5.4. The order is qualified as an electronic contract for which the Act V of 2013 Civil Code provides for its establishment. The E-Commerce Services and Information Society Services on certain aspects of information society services are stipulated in the 2001 year CVIII law.

Government Decree 45/2014 (II.26.) on the detailed rules of contracts between the consumer and the business. This Regulation shall apply within the scope of Regulation and shall respect the provisions of Directive 2011/83 / EU of the European Parliament and of the Council on consumer rights.


6.1. The Service Provider delivers the ordered goods using door-to-door shipping service company, according to the terms and conditions on the Terms and Conditions of Shipping and Payment Terms.
The Service Provider reserves the right to change the shipping fee by making the changes into force at the same time as it is published on the Website. The change does not affect the purchase price of products already ordered.

6.2. The service provider gives the Customer the option to choose the delivery date after the order is complete, which does not indicate a specific time, but is used only to select an approximate delivery interval. This information should be indicated in Comment part. The Service Provider is not in a position to undertake delivery to a specified hour.

6.4. The services ordered on the Website are provided by the Service Provider on the spot contained in the order confirmation sent to the Customer by e-mail.

6.5. The Customer can be oriented about the payment and shipping methods the cebcexpo.eu page.


The provisions of this paragraph relate only to a natural person acting outside the scope of their trade, profession or business, who buys, orders, receives or use commercial communications and tenders relating to the goods (hereinafter referred to as “Consumer”).

Consumer entitled to a contract for the sale of the product

(a) the product,

(b) when supplying more than one product to the last product delivered,

(c) in the case of a product consisting of several lots or pieces, the last batch or piece,

(d) if the product is to be delivered on a regular basis within a specified time period, the contract can be terminated without giving reasons within sixty (60) days of the date of receipt of the first service,

The consumer is entitled to exercise their right of withdrawal between the date of conclusion of the contract and the date on which the product was received.

The consumer shall have no right of withdrawal – in respect of the sale of sealed audio or video recordings and copies of computer software where the consumer has opened the packaging after delivery; – in the case of a non-prefabricated product which has been manufactured at the consumer’s request or at the express request of the consumer or which is clearly personalized to the consumer


7.1.1. If the Consumer wishes to exercise their right of withdrawal, They shall provide a clear declaration of withdrawal (e.g. by e-mail or post mail) using the contact details indicated at the beginning of this T&C by the Service Provider.
The consumer shall exercise their right of withdrawal on a time. The declaration of withdrawal request should be sent to the Service Provider before the expiry of the period indicated above.

7.1.2. It is for the Consumer to proof that their right of withdrawal is granted as per indicated in section 7. In accordance with that provisions

7.1.3. In both cases, the Service Provider shall immediately confirm by e-mail the receipt of the Consumer’s withdrawal notice

7.1.4. In the event of withdrawal in writing, it shall be deemed to have been validated on a time limit if the Consumer sends their declaration to that effect to the Service Provider within 60 calendar days (up to 60 calendar day ).

7.1.5. In the case of notification by post, the date of posting, in case of notification by e-mail, the time of sending the e-mail shall be taken into consideration by the Service Provider.

You must mail the Consumer’s letter as a registered item so that the date of dispatch can be credibly verified.

7.1.6. In case of consumer cancellation, they shall return the ordered product to the Service Provider without undue delay, but shall return it within 60 days from the date of notification of the cancellation statement.

7.1.7.The deadline is deemed to be met if the Consumer sends (mailed or delivered to the courier ordered ) before the expiry of the 60-day period.

7.1.8. The cost of returning the product to the Service Provider’s address is borne by the Consumer, unless the Service Provider has undertaken to pay those costs.

At the request of the Consumer, the Service Provider shall arrange the return shipping, however, the cost of the return organized by the Service Provider shall be borne by the Consumer, in which case the Service Provider shall not bear the cost of the return organized by the Consumer. Customer’s request for this is accepted by the Service Provider’s customer service.

7.1.9. The Service Provider will not be able to pick up the package returned by cash on delivery. Apart from the cost of returning the product, the Consumer shall not bear any other costs in connection with the cancellation.

7.1.10. If the Consumer withdraws from the contract, the Service Provider shall reimburse any compensation paid by the Consumer, including the shipment (paid for), immediately, but no later than 60 days after the receipt of the consumer’s notice of withdrawal, except for any additional costs The Consumer has chosen a mode of transport other than the cheapest standard mode of transport offered by the Service Provider.

The Service Provider shall be entitled to withhold the refund until it has received the product back or the Consumer has credibly proved that it has been returned: of the two, the Service Provider will take into account the earlier date.

7.1.11. In the course of the refund, the Service Provider shall use the same payment method as the payment method used in the original transaction, unless the Consumer expressly gives their consent to use another payment method; as a result of the application of this method of reimbursement, the Consumer shall not be charged any additional costs.

7.1.12. A consumer may be liable for depreciation in the product only if it has been caused by use in excess of the use required to determine the nature and characteristics of the product.

7.1.13. If the Consumer exercises their right of termination in the event of a contract for the supply of services after the commencement of the performance, he shall reimburse the Service Provider for reasonable expenses during the settlement..

7.1.14. The Service Provider may claim reimbursement for any depreciation or reasonable costs resulting from use beyond the use required to determine the nature, characteristics and functioning of the Product if, at the express request of the Consumer, it has commenced and exercises its right of termination before the expiration of the term.


8.1. Mandatory warranty

As per 8.1.1.The Service Provider shall be subject to the terms of the Civil Code of 151/2003. (IX. 22.) Gov. reg. of this Regulation, which means that during the warranty period, you will only be released from liability if you prove that the defect is attributable to improper use of the product.

8.1.2. The warranty period (the “warranty period”) is the date of actual delivery, that is, the delivery of the product to the Customer or, if commissioned by the Service Provider or its agent.

Durable goods are considered to be goods within the meaning of Article 151/2003 of the Convention on the Mandatory Guarantee for Certain Durable Goods. (IX.22) Products listed in the Annex to a Government Decree for which a mandatory warranty period of one year is required by law. The (material) scope of the Regulation applies only to products sold under the new consumer contract concluded in Hungary and listed in the Annex to the Regulation.

A defect is not warranted if the cause of the defect is after the product has been delivered to the Customer, such as if the defect

– improper commissioning (unless commissioned by the Service Provider or its agent, or if the erroneous commissioning is due to an error in the manual instruction)

– improper use, disregard of the instructions for use, – improper storage, mishandling, damage.

In the event of a warranty error, the Customer:

in particular, at your choice, you may require repairs or replacements, unless it is impossible to meet the warranty claim chosen or if it is disproportionate to the Service Provider compared to the performance of the other warranty claim taking into account the value of the product in a flawless state, the gravity of the breach and the harm of interest caused to the Customer by fulfilling the warranty claim.

– if the Service Provider has not undertaken the repair or replacement, or it is unable to fulfill its obligation within a reasonable time, in the best interests of the Consumer, or if the Customer’s interest in the repair or replacement has ceased, the Customer shall, may, according to their choice, request a proportionate reduction of the purchase price, correct the error at the service provider’s expense, correct it or have it corrected by someone else, or withdraw from the contract. There’s no room for withdrawal because of a minor mistake.

If the Customer claims a replacement within three working days of purchase (commissioning) due to product failure, the Service Provider shall replace the product, provided that the defect impedes normal use.

Repairs or replacement shall be carried out within an appropriate time limit, taking into account the characteristics of the product and the customer’s intended purpose. The Service Provider shall endeavor to carry out the repair or replacement within a maximum of fifteen days.

During the repair, only a new component may be installed in the product.

The part of the repair period during which Customer cannot use the product for its intended purpose is not included in the warranty period. The warranty period for the replacement of a product or part of a product (repair) will be renewed for the product (part) of the product being replaced and repaired as a result of the repair.

8.1.3. The costs associated with the performance of the warranty obligation shall be borne by the Service Provider..

8.1.4. The Service Provider is exempted from the warranty obligation only if it proves that the cause of the defect occurred after completion.

8.1.5. However, The Customer is not entitled to claim warranty simultaneously for the same error. Regardless of these limitations, Buyer shall be entitled to the rights arising from the warranty, irrespective of the rights set out in points 9.1 and 9.2.

8.1.6. The warranty shall not affect the enforcement of the Rights of the Customer resulting from the law, in particular the warranty and compensation of goods and products.

8.1.7. If a dispute cannot be resolved between the parties peacefully, the Client may initiate conciliation body proceedings, as per indication in pont 10.

8.2. Voluntary warranty

8.2.1. The service provider undertakes a warranty for the products sold on the Website, which may be longer than the period specified in the Government Decree. The Service Provider shall communicate the warranty period for each product at the latest on the date of receipt of the product by the Customer on the Warranty Card (Warranty Card) provided.


9.1. Warranty

9.1.1. In the event of the Service Provider’s defective performance, the Customer may enforce a warranty claim against the Service Provider In the case of a consumer contract, the Customer may enforce its warranty claims for defects that existed at the time of delivery of the product within a 2-year limitation period from the date of receipt. After the two-year limitation period, the Customer cannot enforce its warranty claims.

9.1.2. In the case of a non-consumer contract, the claimant may enforce his warranty claims within a one-year limitation period from the date of receipt.

9.1.3. Customer may, at its option, request repair or replacement, unless fulfillment of Customer’s request is impossible or would incur disproportionate additional costs to Service Provider.

If repair or replacement has not been requested or requested by Customer, then Customer may request a proportionate reduction of the consideration or the Customer may, at the expense of the Service Provider, repair or otherwise repair or, in the final case, cancel the contract. There is no room for withdrawal due to a minor error.

9.1.4. The Customer may switch from the warranty right of his choice to another, but they are obliged to bear the cost of the conversion, unless justified or given by the Service Provider.

9.1.5. Customer is obliged to notify the Service Provider immediately after its discovery, but not later than two months of the discovery of the error.

9.1.6. Customer may enforce its warranty claim directly against Service Provider Within six months of the performance of the contract, there is no other condition for the enforcement of the warranty claim other than the disclosure of the error if the Customer proves that he purchased product was done from the Service Provider (by presenting an invoice or a copy of the invoice).

In such a case, the Service Provider is exempt from the warranty only if this presumption is overturned, i.e. it proves that the defect of the product occurred after delivery to the Customer. If the Service Provider can prove that the cause of the error was caused by the customer’ liability, the Service Provider is not obliged to grant the customer a warranty claim.

However, after six months from the date of performance, the Customer is obliged to prove that the error it had detected was already at the time of delivery.

9.1.8. If the Customer asserts its warranty claim with respect to the part that is separable from the Product in respect of the defect noted, the warranty claim shall not be deemed valid for the remainder of the Product.

9.2. Product warranty

9.2.1. In the event of a defect in the product (carriage of goods), the Customer, who is a consumer, shall, at his option, comply with Section 9.1. the warranty rights or product warranty claim as defined in above section shall be valid.

9.2.2. However, the Customer shall not be entitled to enforce a Warranty and Product Warranty claim simultaneously for one and the same error.

However, if the Product Warranty Claim is effectively enforced, Customer may enforce its Product Warranty Claim for the replaced Product or repaired part against the Manufacturer.

9.2.3. As a product warranty claim, the Customer may only request repair or replacement of the defective product. The defect of the product shall be proved by the Customer in case of claiming the product warranty.

9.2.4. A product is defective if it does not meet the quality requirements applicable at the time of placing on the market or if it does not have the characteristics stated in the manufacturer’s description

9.2.5. Customer may enforce its Product Warranty Claim within two years of the product being placed on the market by the manufacturer. After that period, it shall lose that entitlement. After discovering the error, Customer is obliged to notify the manufacturer of the defect without delay.

The error notified within two months of the discovery of the defect shall be deemed to have been communicated without delay. The consumer shall be liable for damage resulting from the delay in communication.

9.2.6. Customer may claim its product warranty against the manufacturer or distributor (Service Provider) of the carriage of goods .

9.2.7. As per the Civil Code The manufacturer, distributor

9.2.8. (Service Provider) shall be exempted from its product warranty obligation only if it can demonstrate that:

the product was not manufactured or marketed in the course of its business, or
• the error was not recognisable at the time of placing on the market, according to science and technology.
• the defect of the product results from the application of legislation or mandatory regulatory requirements.

9.2.9. The manufacturer, distributor (Service Provider) must prove one reason for the exemption.


10.1. The information contained on this Website is posted in good faith, but they are for informational purposes only and are not responsible for the accuracy or completeness of the information.
10.2. The Customer may use the Website solely at their own risk and agrees that the Service Provider is not responsible for any material or non-material damage incurred in the use of the intentional, gross negligence or criminal activity, and liability for breach of contract that harms life, physical integrity and health.

10.3. Service provider disclaims any responsibility for conduct by users of the Website.

The Customer is fully and exclusively responsible for their own conduct, and in such a case the Service Provider cooperates fully with the determining authorities in order to detect infringements.

10.4. The pages of the service may contain interfaces (links) that lead to pages from other service providers. The Service Provider is not responsible for the data protection practices or other activities of these other service providers.

10.5. The Service Provider is entitled, but not obliged, to verify any content made available by Customers while using the Website, and is not obliged to look for signs of unlawful activity in relation to the content published.

10.6. Due to the global nature of the Internet, Customer agrees to be bound by the applicable national law when using the Website.

If any activity related to the use of the Website is not permitted under the law of the State of the Client, then the Client is solely responsible for its use.

10.7. If the Customer detects objectionable content on the Website, they are obliged to notify the Service Provider immediately. If the Service Provider finds the signal to be justified in its good faith, it shall be entitled to delete or amend the information without delay.


11.1. The Website is protected by copyright.

The Service Provider is the copyright holder or its authorized user of all content displayed on the Website and the Services available through the Website: any copyright or other intellectual work (including but not limited to all graphics and other materials, layout, editing, used software and other solutions, idea, and implementations used).

11.2. Saving or printing the content of the Website and parts of the Website on physical or other media for private use is only permitted prior written consent of the Service Provider

Use beyond private use, such as storage in a database, transfer, publication or making available for download, commercialisation, is only possible with the prior written permission of the Service Provider.

11.3. In addition to the rights expressly set out in this T&C, neither the registration, the use of the Website nor any provision of the T&C entitles the Clustomer to any use trade name or trademark appearing on the Website.

For the purpose of displaying the Website for its intended purpose, for the purpose of temporary reproduction and private copying, these intellectual works may not be used or utilized in any other way without the prior written permission of the Service Provider.


12.1. Complaint handling

Customer may refer to consumer objections to the product or the Service Provider’s activities at the following contact details:

Customer Service

• Address: 1073 Budapest Dob Street 94-96
• Call centre opening hours: 9-18h Phone: +36304306960
• E-mail: tony.prior@cebcexpo.eu

Customer consumer complaint with regards the objection to the product or its activities, can be raised in accordance with point 12.1.

Under current law, the Oral Complaint (in the shop) is immediately investigated by the Service Provider and rectifies it as necessary, if the nature of the complaint permits it.

If the Customer disagrees with the handling of the complaint or an immediate investigation of the complaint is not possible, the Service Provider shall promptly record the complaint and its position and, in the case of a personally communicated verbal complaint, provide a copy thereof to the Customer. In the event of an oral complaint by phone it should be communicated to the Customer at the same time as the substantive reply specified in the section on written complaint and shall thereafter proceed in accordance with the provisions of the written complaint.

The oral complaint made by telephone is recorded by the Service Provider for the identification number of the previous order, which helps to retrieve the complaint.

The Service Provider is obliged to examine the written complaint within 30 days of receipt and to respond on its merits to the Customer. If the complaint is rejected by the Service Provider, it shall give reasons for its refusal.

The report of the complaint and a copy of the reply shall be kept by the Service Provider for five years.

The Claims lodged by the Service Provider shall be submitted by the Customer as indicated on article 12.1. of the contact details

12.2. Other enforcement options

If any dispute between the Service Provider and the Customer is not resolved. the following enforcement options are open to the Customer:

• Complaints to consumer authorities.

If a Customer notices a breach of their consumer rights, they are entitled to lodge a complaint with the consumer protection authority in Hungary. Once the complaint has been dealt with, the authority shall decide on the conduct of the consumer protection procedure.

• Conciliation body.

Customer may initiate proceedings for the purpose of settling a consumer dispute out of court and peacefully throuht the conciliation body in order to resolve dispute relating to the quality, safety and application of product liability rules and the conclusion and performance of the contract.

For the purposes of the rules applicable to the Conciliation Board, the NGO, church, condominium, housing association, micro, small and medium-sized enterprises who buy, order, receive, use goods under the separate law shall also be considered as consumers. Also commercial communications and tenders relating to the goods.

Contact details of the Budapest Conciliation Board:

• 1016 Budapest, Krisztina krt. 99. III. Floor. 310.
• Mailing address: 1253 Budapest, Pf.: 10.
• Email address: bekelteto.testulet@bkik.hu
• Fax: 06 (1) 488 21 86
• Phone: 06 (1) 488 21 31

– Legal proceedings. Customer is entitled to a court action to enforce a consumer claim in a civil proceeding under Section 1959 of the Civil Code. IV. Act of Civil Procedure 2013. In accordance with the provisions of Law V


13.1. The cebcexpo.eu webshop is a Linux/PHP-based information system, its security level is adequate, but we recommend that you take the following precautions: use virus and spyware protection software with a fresh database, install operating system security updates.

The purchase on the Website presupposes the customer’s knowledge of the technical limitations of the Internet and the acceptance of the possibilities of error associated with the technology.

13.2. The Service Provider accept only purchase of reasonable quantities of goods from its on line store /other store.

13.3. The Service Provider has the right to amend, remove or vary their services and/or any part of the Website (including our Ts&Cs) at any time. The Service Provider will inform users of the changes of T&C by e-mail before they take effect. When the changes take effect, registered users must explicitly accept them when they log-in to the website.